Support

Questions, ideas for new decorations, or something not working? Email us and we'll get back to you within two business days.

Email: support@bthomasconsulting.com

Common questions

How do I play with friends on other phones? Each phone starts its own game. Pick one game code and have everyone type it on the New game screen, with the same holiday and difficulty. Everyone still gets their own card.

How do I check someone's Bingo? Start a game with their code, their name spelled the same way, and the same holiday and difficulty. You'll see their exact card.

What is Same card? Everyone who picks Same card that night gets the identical card on any phone, so you can race another car or compare with family across town. A new card every night.

Why is my card different from my friend's? With Own cards, a game code is like a deck: everyone types the same code, and each name gets its own card from that deck, like real bingo. The same code and name always give the same card, which is how a Bingo gets checked.

How does Linked play work? Phones close together playing the same holiday and code connect by themselves (iPhone asks once for Local Network permission). Everyone sees each other's finds, and when someone gets Bingo every phone celebrates and shows their card, already checked against the code. It works without cell signal. You can turn it off in Settings.

Why don't I hear music? Turn on Theme music in Settings. Sounds follow your iPhone's silent switch and volume, and play alongside your car's radio.

Where are my scores in Game Center? Sign in to Game Center in your iPhone's Settings, then turn on Game Center in the app's Settings and choose whose scores this phone reports.

Can I delete my data? Everything is stored only on your phone. Deleting the app deletes it all, including photos you took in the app. Game Center scores are managed by Apple in your iPhone's Game Center settings.